Bi-cultural work program

cohealth’s bicultural program values the shared language, culture, lived experience and community connections of bicultural workers (BCWs). We recognise their unique skills and expertise in engaging their communities and believe they are best placed to design and deliver community-led programs that respond to their community’s needs.

cohealth bi-cultural program

The bicultural program aims to

  • Build upon existing knowledge of BCWs through the delivery of an internship program and employment opportunities for graduates to facilitate community-led projects.
  • Empower refugee communities through delivery of community led projects that are co-designed to respond to their priorities and needs.
  • Provide ongoing professional development, networking peer support and reflective practice for bicultural workers through the Victorian bicultural workers’ network.
  • Further professionalise the role of BCW through the development of ‘The Professional Standards for Bicultural Work’ and associated transferable policies, frameworks, and tools.
  • Build organisational capacity to employ bicultural workers in a culturally safe way through delivery of The Professional Standards for Bicultural Work Training.

bicultural workers

A bi-cultural worker is employed to use their cultural knowledge, language skills, lived experience and community connections to work with people who they share a lived experience with and with mainstream organisations. Bi-cultural workers elevate community voices, advocate for their needs, co-design and deliver programs, share information and facilitate cultural safety (cohealth, 2019).

Bi-cultural workers:

  • identify and advocate for community needs
  • lead community engagement and co-design
  • deliver community-led projects
  • review materials, resources and services to make sure they are accessible and culturally safe
  • assist in recruitment
  • support evaluation, planning and service design
  • share information in relevant language and culturally appropriate ways
  • educate community members about services and support with access.

cohealth bi-cultural workers

cohealth employs a team of highly skilled, multi-lingual bi-cultural workers who have all graduated from our bi-cultural internship program. They have extensive community networks, an in-depth understanding of different cultural perspectives and expertise across a wide range of specialised areas.

Meet our team of bi-cultural workers.

Victorian bicultural workers network  

cohealth also facilitates The Victorian bicultural workers network, which has over 400 members. The network provides regular capacity building, networking, peer support and reflective practice for BCWs from across Victoria.  Events are delivered both in person and online.

If you are a bicultural worker and would like to join the network and mailing list you can register here: https://forms.office.com/r/DRmDPqfjPp  

cohealth bicultural worker consultancy model

Organisations and businesses can engage cohealth bi-cultural workers as consultants. They can support with community engagement, co-design, research, delivery of community-based projects and much more.

If you are interested to learn more about how BCWs can support your work, please read these documents and email Jasmine.Phillips@cohealth.org.au for more information.

Read the Bi-cultural worker payment policy (PDF 169KB) and Bi-cultural worker position description (PDF 82KB).

The Professional standards for bi-cultural work

To build on bi-cultural workers’ expertise and develop organisational capacity to employ bi-cultural workers in a culturally safe way, cohealth has developed a set of professional standards in collaboration with bi-cultural workers and other staff from across the community sector.

Professional development for your organisation

cohealth delivers ‘Professional Standards for Bi-cultural Work Training’ to staff and organisations all across Australia.

In this training you will learn about cohealth’s professional standards for bi-cultural work and approaches to implement them in ways relevant to your work. You will learn new strategies to collaborate effectively with bi-cultural workers, to deliver culturally safe community led projects and effective community engagement.

This training is for people who work with or employ bi-cultural workers and for bi-cultural workers interested in developing new strategies to  manage the complexities of their work.

To find out more about training topics, pricing, and register your interest for future training click here.

cohealth’s bi-cultural program is the proud winner of the Health Award at the Victorian Multicultural Awards for Excellence 2022.

Bicultural worker evaluation video

Hear from our bicultural workers about the program, and how they’ve been able to support their communities.

Resources

Contact information

For more information about the bi-cultural work program, email jasmine.phillips@cohealth.org.au or call 0448 411 734.

About us

cohealth is a not-for-profit community health organisation. We provide essential health and support services in Melbourne’s CBD, inner-north and inner-west, and the east coast of Tasmania.

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